Privacy Policy

FAIR Sports LLC ("FAIR Sports," "we," "us," or "our") is committed to protecting the privacy of individuals who use our website and dispute resolution services. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information in connection with our arbitration, mediation, and ombuds services for the college athletics community.

We may collect the following categories of information:

• Contact Information: Name, email address, phone number, and mailing address provided when you contact us, submit a case, or subscribe to our newsletter.
• Case-Related Information: Details submitted in connection with dispute resolution proceedings, including party names, institutional affiliations, the nature of the dispute, and supporting documentation.
• Account Information: Credentials and profile details if you create an account on our platform.
• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and referring URLs, collected automatically through cookies and similar technologies.

We use the information we collect to:

• Administer and facilitate dispute resolution proceedings, including arbitration, mediation, and ombuds services.
• Communicate with you regarding your case, our services, or your inquiries.
• Assign qualified neutrals (arbitrators, mediators, ombuds professionals) to matters.
• Process payments and manage billing.
• Send newsletters and service updates you have opted into.
• Improve our website, services, and user experience.
• Comply with legal obligations and enforce our terms.

Information submitted in connection with arbitration, mediation, or ombuds proceedings is treated as strictly confidential. We do not disclose case-related information to third parties except as required to administer the proceeding, as consented to by the parties, or as required by applicable law. Our neutrals are bound by confidentiality obligations.

We do not sell or rent your personal information. We may share information with:

• Neutrals and Case Participants: As necessary to facilitate dispute resolution.
• Service Providers: Third-party vendors who assist with website hosting, payment processing, email delivery, and analytics, under contractual obligations to protect your data.
• Legal Requirements: When disclosure is required by law, regulation, subpoena, or court order.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Case-related records are retained in accordance with applicable legal and regulatory requirements governing dispute resolution proceedings.

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal information. You may also have the right to opt out of certain communications. To exercise any of these rights, please contact us using the information below. We will respond to your request in accordance with applicable law.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party website you visit.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. Your continued use of our website or services after any changes constitutes acceptance of the updated policy.

If you have questions or concerns about this Privacy Policy or our data practices, please reach out through our contact page .